Lead Butler

CV Harapan Karya · 📍 Sanur, Bali · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 22.000.000 – Rp 28.000.000 per month
CV Harapan Karya is seeking a highly skilled and professional Lead Butler to join our team in Sanur, Bali. The ideal candidate will be responsible for overseeing the daily operations of our hotel, ensuring the highest standards of service and guest satisfaction. This is an excellent opportunity for someone looking to make a significant impact in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the hotel, including staff scheduling and performance management.,Ensure the hotel maintains high standards of cleanliness and presentation.,Coordinate with housekeeping, food and beverage, and other departments to ensure seamless guest experiences.,Handle guest complaints and concerns, ensuring they are resolved to the guest's satisfaction.,Train and mentor new butlers and staff members.,Maintain accurate records of guest feedback and operational data.,Ensure compliance with health and safety regulations.,Represent the hotel at events and functions, maintaining a professional image.

🎓 Kualifikasi & Syarat

Minimum 5 years of experience as a Butler or similar role in a luxury hotel.,Proven track record of excellent customer service and guest satisfaction.,Strong leadership and management skills.,Fluent in English and Bahasa Indonesia.,Knowledge of hotel operations and industry standards.,Ability to work well under pressure and meet tight deadlines.,Valid driver's license and a reliable vehicle for hotel transportation.,Experience with luxury hospitality and high-end service is a plus.

🛠️ Keahlian

LeadershipCustomer ServiceManagementCommunicationProblem-SolvingTime ManagementMultilingualEvent Planning
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